Returns & Exchanges
Not happy with your purchase? We'll sort it out. Here's how returns work.
14-Day Returns
Changed your mind? No drama. Send it back.
Return Policy
Changed your mind? 14-day easy returns on unopened products.
- • Products must be unused and in original condition
- • Original packaging and seals must be intact
- • Proof of purchase required
- • Refunds processed within 5-7 business days
Non-Returnable Items
For health and safety reasons, the following items cannot be returned:
- • Opened or used products
- • Gift cards
- • Sale or clearance items
How to Return
1
Email hairpinns1@gmail.com with your order number
2
Wait for return authorisation and instructions
3
Ship the item back using the provided label
4
Refund processed within 5-7 business days
Exchanges
We're happy to exchange products of equal value. Contact us to arrange an exchange.
Questions?
Contact us at hairpinns1@gmail.com or 0416 037 663.